Last updated: August 12, 2026

Remedy Roofworks (“Remedy Roofworks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit remedyroofworks.com or contact us about roofing services, how we use that information, who we share it with, and the choices available to you.

By using this website or submitting information to us, you agree to the practices described in this policy.

Information We Collect

Information you give us directly

When you request an estimate, submit our contact form, call us, text us, or apply for financing, we may collect:

• Your first and last name
• Email address
• Phone number
• Property address, including street, city, state, and ZIP code
• Details about your roof, property, or project that you choose to share
• Photos, documents, or insurance claim information you send us
• Any other information you include in a message to us

Information collected automatically

When you browse the site, we and our analytics providers may automatically collect:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed, time spent on pages, and links clicked
• The website or search that referred you to us
• Cookie and device identifiers

Information from third parties

We may receive information about you from lead referral services, review platforms, advertising partners, Roof Maxx, insurance carriers or adjusters involved in your claim, and financing partners you apply through.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule inspections or estimates
• Provide roofing, restoration, repair, cleaning, and installation services
• Prepare quotes, contracts, invoices, and warranty documentation
• Communicate with you about your project by phone, text, or email
• Process payments and financing applications
• Support insurance claims when you ask us to
• Send service reminders, seasonal maintenance notices, and marketing messages you have opted into
• Improve our website, measure advertising performance, and understand how visitors use the site
• Prevent fraud, enforce our agreements, and comply with legal obligations

Calls, Texts, and Email Communications

When you provide your phone number through our contact form or by calling us, you consent to receive calls and text messages from Remedy Roofworks about your inquiry or project, including messages sent by automated technology. Consent to receive marketing messages is not a condition of purchasing any service.

Message and data rates may apply. Message frequency varies. To stop receiving text messages, reply STOP to any message. Reply HELP for assistance. To stop receiving marketing emails, use the unsubscribe link in any email. We will still contact you about active projects, scheduling, and warranty matters.

Calls with our team may be recorded or monitored for quality and training purposes.

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the site, remember your preferences, measure traffic, and deliver relevant advertising. This site uses Google Tag Manager to deploy tools that may include Google Analytics, Google Ads conversion tracking, and social media advertising pixels.

These tools may set cookies that recognize your browser across sessions and, in some cases, across other websites, which allows us to show you ads for our services after you leave our site.

You can control cookies through your browser settings. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, and you can adjust Google ad personalization at Google Ad Settings. Blocking cookies may affect how parts of this site function.

How We Share Your Information

We do not sell your personal information for money.

We share information only as described here:

• Service providers. Companies that host our website, manage our CRM and scheduling, send email or text messages, process payments, and provide analytics or advertising services on our behalf.
• Roof Maxx. As a certified Roof Maxx applicator, we may share project information with Roof Maxx Technologies for warranty registration and product support.
• Manufacturers and suppliers. For warranty registration on products such as shingles and skylights.
• Financing partners. If you apply for financing, your application information goes to the lender you apply through, and their own privacy policy governs how they handle it.
• Insurance carriers and adjusters. When you ask us to assist with a claim.
• Subcontractors. Crews or specialists performing part of your project.
• Legal and safety reasons. When required by law, subpoena, or court order, or to protect our rights, property, or the safety of others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of business assets.

Note that advertising and analytics cookies may constitute a “sale” or “sharing” of personal information under some state privacy laws, even though no money changes hands. See “Your Privacy Rights” below for how to opt out.

Data Retention

We keep project records, contracts, and warranty documentation for as long as needed to service warranties and meet legal, tax, and insurance requirements. Inquiry and lead information is retained for as long as it remains useful for our business purposes unless you ask us to delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information such as financial account numbers or government identification numbers through our website contact form.

Your Privacy Rights

Regardless of where you live, you may contact us to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to records we are required to keep
• Opt out of marketing calls, texts, and emails
• Opt out of targeted advertising and the sharing of your information with advertising partners

Residents of states with comprehensive consumer privacy laws, including California, Colorado, Connecticut, Virginia, Oregon, Texas, and others, may have additional rights, including the right to opt out of the sale or sharing of personal information and the right to appeal a denied request. We will not discriminate against you for exercising any privacy right.

To make a request, contact us using the details at the bottom of this page. We will verify your identity before acting on a request, and an authorized agent may submit a request on your behalf with proof of authorization.

Do Not Track

Some browsers transmit “Do Not Track” signals. There is no common industry standard for responding to these signals, and this site does not currently respond to them. We do honor recognized opt-out preference signals such as Global Privacy Control where required by law.

Children’s Privacy

Our services are directed to homeowners and property owners. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

Third-Party Websites

Our site links to third-party websites, including social media profiles, financing applications, manufacturer pages, and embedded content such as Google Maps and YouTube videos. We are not responsible for the privacy practices of those services. Review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy as our business, technology, or applicable law changes. The revised version takes effect when posted, and the “Last updated” date at the top will reflect the change. Material changes will be noted on this page.

Contact Us

Questions about this policy or requests regarding your information can be directed to:

Remedy Roofworks
Phone: (208) 551-5703
Mailing address: 1469 Hayden Ave STE A, Hayden, ID 83835, United States

Serving Spokane and Greenacres, Washington, and Coeur d’Alene, Hayden, and Rathdrum, Idaho.